Our aim is to process and deliver your orders as quickly as possible, usually within 2-5 days. We understand that unexpected situations can cause delays, but rest assured that we'll provide you with tracking information so that you can keep a tab on your order's status.

We're happy to say that the majority of our customers receive their orders on time without any issues. However, if you haven't received your delivery within 10 days of your purchase, please don't hesitate to contact us. We're always ready to assist you in any way we can.

Delivery charges vary based on the total weight of your order, your delivery location, and the service selected at checkout.

In some cases, only one delivery option may appear at checkout. This is due to courier restrictions based on weight or location, where other services may not be eligible or available.

We also offer a collection service from our warehouse. If you would prefer to collect your order, simply select the Pickup option at checkout. For more information see our FAQ page.